Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Join Our Team as a Patient Service Representative

Are you looking for an opportunity to make a meaningful impact in the healthcare industry? We are seeking a dedicated and compassionate Patient Service Representative to join our growing team. In this role, you will serve as the first point of contact for patients, handling inquiries and ensuring a seamless experience from registration to discharge.

About Us

At HealthFirst Medical Center, we pride ourselves on providing top-notch healthcare services to our community. Our mission is to enhance the health and well-being of our patients through effective care and state-of-the-art facilities. As a recognized leader in the healthcare industry, our team is committed to delivering outstanding customer service and services that promote health, wellness, and education.

Key Responsibilities

As a Patient Service Representative, you will play a vital role in ensuring our patients’ needs are met efficiently and courteously. Your key responsibilities will include:

• Welcoming patients and visitors in a warm and friendly manner.
• Handling patient registration, appointment scheduling, and verifying insurance eligibility
• Addressing patient inquiries and concerns, providing accurate information about services, and guiding them through the healthcare process.
• Maintaining patient records and ensuring confidentiality in accordance with HIPAA regulations.
• Collaborating with healthcare providers, nurses, and administrative staff to ensure smooth patient flow.
• Assisting with billing inquiries and payment processing.
• Participating in patient outreach programs to improve community health awareness.

Qualifications

The ideal candidate will have a passion for helping others and a commitment to outstanding service. To be considered for this position, you should possess:

• A high school diploma or equivalent; further education in healthcare administration or a related field is a plus.
• Previous experience in a customer service role, preferably within a healthcare setting.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Proficient in using electronic medical records (EMR) systems and other healthcare software.
• Skills in multitasking and managing time effectively in a fast-paced environment.
• Empathy and understanding of patient needs, with the ability to remain calm and professional under pressure.

Benefits

We value our employees and offer an excellent benefits package, including:

• Competitive salary, commensurate with experience.
• Health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off and holiday pay.
• Opportunities for professional development and continued education.
• A supportive work environment that prioritizes employee well-being.

Application Process

If you are ready to take on this rewarding role and contribute to our mission of delivering exceptional healthcare services, we encourage you to apply for the jobs patient service representative position. Please submit your application through the link on this page, including your resume and a cover letter detailing your relevant experience.

Join Us in Making a Difference

At HealthFirst Medical Center, we believe in the power of teamwork and the importance of providing compassionate care to our patients. Each member of our team plays a critical role in creating a welcoming and supportive environment. Join us in our commitment to making a difference in the lives of our patients and their families.

We are an equal opportunity employer and welcome applications from all qualified individuals. We look forward to welcoming you to our team!